Rental Terms

June 2023

Rental: Terms & Conditions

Age requirements and permits
Renter must be any authorised Isle of Man or UK licensed driver, but excluding drivers under 25 years of age, over 70 years of age and/or with less than 2 years full and appropriate Isle of Man or UK licence experience.

Credit card policy
The renter must pay a security deposit of £100, the funds must be available in your account on the day before you pick up, this amount will be held until the reservation is complete. The security deposit is taken to cover all extra expenses that may occur such as late fees, fuel charges, fines, damages and any other extra costs during the usage of the rented car.The security deposit will automatically be held the day before collection of your vehicle and will automatically be released upon satisfactory return.
It may take a few days for the funds to show as available on your account depending on your bank. Should you choose the take the premium insurance a security deposit will not be required but you will still be liable for any other additional charges other than damage.

The Isle of Man value added tax is 20%

Pick up and drop off
All rentals will require the booker to collect and return their reserved vehicle from and to either Rex Rental at Ronaldsway Airport, Ballasalla, Isle of Man, IM9 2AS or the Rex Showroom, Unit 2, White Hoe Industrial Estate, Douglas, Isle of Man IM2 1QD or The Isle of Man Sea Terminal, Douglas, Isle of Man, IM1 2RF. On collection of the vehicle the renter is obligated to report any damage not shown on the damage report.

Cancel and Reserve policy
Cancellation made more than one week before the rental starts is 100% fully refundable with a £20 plus VAT cancellation fee. Cancellations made less than one week before the rental starts are 75% refundable with a £20 plus VAT cancellation fee. No-show or cancellations made within 24 hours before rental starts are not refundable in any way.

TT bookings require a £100 non-refundable deposit to secure the booking. However, this is transferable to other dates should there be any issues. The full payment is then required 2 months prior to collection. Cancellations made less than one month before the booking date are non-refundable.

Fuel policy
All cars will be rented out with a full tank of gas. Renters
must return the car with a full tank of gas, unless they have
prepaid the fuel.

If in any cases renter does not return the car with a full tank
and without having prepaid the fuel, the renter will be
charged for the missing fuel and an additional service fee of
£25.00 for refuelling.

Insurance policy
Third part liability is equivalent to the amount stipulated by
Isle of Man law at each time. This also applies to the amount of
individual driver liability. Third party coverage and personal
accident insurance is automatically included in your rental and
in the self-risk liability amount mentioned here below. If for
some reason, the renter causes damages to a third party vehicle, any damage to a vehicle must be reported to Rex Rental within 24 hours of its occurrence. If a vehicle is returned with damage the customer is liable for the total cost of any repairs which will be taken at the conclusion of the hire period, up to and including the amount of the excess for each and every occurrence.

If a vehicle is returned damaged the customer is liable for up to £1000 unless the customer has chosen to pay for the premium insurance policy.

Wind screen and Gravel protection (WP) Wind screen and
gravel protection covers the vehicle against damages to
windscreen and paint on bumpers, hood and doors caused by a
passing vehicle.

Theft protection (TP)
Theft protection covers the vehicle for theft, and is included
in all rentals.

Tire protection (TIP)
Tire protection covers the vehicle for flat tires.

AIG Motor Fleet Insurance package 21033400 
Platinum insurance includes all insurances in one bundle with
a zero self-excess.
Damages not covered by the platinum insurance package are
the following:

  • Negligent Driving
  • Driving while intoxicated
  • Damage to undercarriage
  • Damage caused by driving in to water
  • Damage caused by nature
  • mis-fuelling of Vehicle

Service fees and penalties
Handling fee for fines and other charges caused by renter is
£25.00 GBP

Smoking is STRICTLY prohibited in all vehicles. Penalty fee for smoking in our vehicles is £100.00 GBP. If a car is damaged and needs to be towed we will charge £2.00 GBP per mile driven with in 200m radius from our offices. Minimum charge is £2.00 GBP

All vehicles are equipped with a tachograph for normal
provision of usage of the vehicle during the rental. If a car is
damaged the tachograph will be used to download data from
the accident or any other occurrence during the rental.

Obligations of the Renter:

  1. The Renter agrees to the provisions of this Rental
    Agreement and has received a copy hereof.
  2. The Renter shall return the vehicle:
    a) together with all parts and accessories (including tires,
    tools and GPS) in the same condition as they were
    received by Rex Rental, except for standard wear and tear
    owing to use; the Renter is liable for the cost of replacing
    any missing parts or accessories according to the Rex Rental‘s price list.

    b) on the date specified under the terms of this Agreement, unless otherwise agreed at a later time.

    c) to the premises of Rex Rental, unless otherwise agreed;

    d) with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, Rex Rental may charge the Renter for the amount of fuel needed to fill the fuel tank as well as a service fee under the terms of the tariff of Rex Rental.

  3. The Renter shall pay for fuel and other costs needed to
    operate the vehicle during the period that the Renter is
    responsible for the vehicle, including any new damage
    found. Within the meaning of this Agreement, this period
    does not expire until Rex Rental has registered the vehicle
    as received in his system, which registration can only be
    performed during the office hours of Rex Rental.
  4. If the Renter fails to return the vehicle at the time agreed in
    this Agreement, or fails to declare his intention to extend
    the rental period, Rex Rental or the police may repossess
    the vehicle without further notice and at the cost of the
    Renter. Extended rental is subject to the approval of Rex Rental. If the Renter returns the vehicle 29 min or more after
    expiry of the Agreement, Rex Rental may demand up to a
    full day‘s rental charge under the terms hereof. For each
    day begun thereafter, Rex Rental may levy charges
    pursuant to his tariff.
  5. The vehicle shall be handled and driven carefully. Only
    those registered as authorized drivers on the front page of
    this Agreement are permitted to drive the vehicle. The
    Renter is liable for all damages to a third party or their
    property that will not be compensated for by Rex Rental's
    insurance company.
  6. The Renter may not engage in the following activities:

    a) Driving in or across rivers or any kind of water course. This
    prohibition does not apply to vehicles which Rex Rental
    agrees are suitable for such driving, but such driving is
    always the responsibility of the Renter, cf. insurance terms
    and conditions.

    b) Use of the vehicle that contravenes Isle of Man / UK law and/or the provisions hereof.

    c) The renter can not take the car anywhere outside of
    the Isle of Man without written and signed permission from Rex Rental.

    d) In the event of a collision or accident, the Renter shall
    immediately notify the appropriate police authorities as well
    as Rex Rental of the incident, and the Renter shall not leave
    the scene before the police have arrived. The Renter shall
    immediately fill out a damage report if damage occurs. If
    the Renter fails to report damage, he shall be fully liable for
    it. A replacement vehicle is at the discretion of Rex Rental and cannot be guaranteed.

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